Returns
Our policy lasts 4 days. If 4 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
– Part of your order is incomplete
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 2 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@hopkinsbutchers.com and return your item to: Hopkins Butchers Ltd, 732 Bradford Road, Birkenshaw, BD112AE United Kingdom. Or we will collect said products.
Shipping
To return your product, you should contact us :
Hopkins Butchers Ltd, 732 Bradford Road, Birkenshaw, BD112AE United Kingdom. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.